Can't believe internet went down!
It's a long story...
they forcing us to use the expensive phonenumber to get their problems sorted out,
I telling them that they have a support mail which should function just as well.

So when I told them to take the time to solve the problems they disengaged us...

I was terribly mad.....

Went to their shop nearby: "No problem in the connection, mam. It's probably a problem of your computer."

This morning I phoned.... got a nice young man on the phone, but I was too mad to care.
After 15 minutes: "Mam, you're right. It's no problem of your computer at all.
They have connected the wrong IP to your account after maintenance........"

GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR!!!!!!!